Bergen County IT Support Services:

Are You Sick and Tired Of Dealing With IT Service Providers That Are Impossible To Reach, Won't Follow Through, Can't Fix Things Right, and Nickel and Dime You For Everything That They Do?

If so, give us a call and let us show you what fast, friendly and highly-responsive outsourced IT services should be for your small to medium business: 201-881-0011

IT Buyers Guide

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The New Jersey Business Owner's Guide To IT Support Services And Fees

Our Services

Managed IT Services

You can rest easy when you put your IT support needs in our hands. Never worry about extensive downtime again with our 24/7 monitoring services.

Network Security

Our goal is to provide you with the best network security protection possible, while also keeping your unique needs and budget in mind.

VoIP Services

Is your current phone system not keeping up with the demands of your business? A new Voice over IP (VoIP) telephone system may be in order.

Data Protection & Disaster Recovery

We use a unique system that backs up all of your domain and server information and stores it off site so you’ll always be able to restore your data quickly.

4 Big Reasons to Choose Genesis Network Group to Support Your Computer Network

1

We Respond Within 5 Minutes Or Less. The average amount of time it takes for one of our clients to get on the phone with a technician who can start working on resolving their problem is 3.5 minutes. We know you're busy and have made a sincere commitment to making sure your computer problems get fixed FAST. And since most repairs can be done remotely using our secure management tools, you don't have to wait around for a technician to show up.

2

100% No-Small-Print Satisfaction Guarantee. Quite simply, if you are not happy with our work, we'll do whatever it takes to make it right to YOUR standards without charging you for it. And if we can't make it right, the service is free.

3

No Geek-Speak. You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our technicians will also not talk down to you or make you feel stupid because you don't understand how all this "technology" works. That's our job!

4

Peace Of Mind. Because we monitor all of our clients' networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your IT systems, security and backups.

See what other business owners are saying about us…

My System Crashed & My IT Person would Not Call Me

At the time my system crashed, I called the IT person who had installed all my equipment and they didn't return my call till 2 days later. I called several other IT companies, and no one could help us.  I called one of the other Dentist in town and they recommended I call George from Genesis. I will be forever grateful that George dropped what he was doing to come to our office and try to get us up and running again.  He stayed there for hours to figure out what happened and to try and fix our problems. I would highly recommend Genesis Network Group to monitor and back up your system.  Because had we had a backup and monitoring system, we would have eliminated our system crashing and loss of business. George was successful in recovering our hard drive. He went above and beyond to help us.  We would have had to restart over our entire database of 20 years of patient information.  Most importantly all the money we would have lost.

Jaime M. Dr. Jaime Morales

New Azure Server Makes QuickBooks a Breeze

I just wanted to say “thanks” to Mark and his team at Genesis. We asked them to spec and configure an Azure server, then move our QuickBooks system, including all data and users to it. They set the server up flawlessly and quickly and they went above and beyond in making sure all our users were fully operational on the new QB setup. They even worked after hours to ensure accessibility issues were addressed for our employees. They did such a great job, I contracted them a second time to handle backup of all our servers, cloud systems, and Outlook for all our users. They had the entire process running in under a day! Genesis is a fantastic business partner and we’ll be working with them for all our IT needs in the future.

Jim C. ZenTek Consultants

No Matter What Time Of The Day I Called

I am pleased to have this opportunity to describe the experience of working with Genesis Network Group LLC for the past 7 years. The best quality that Genesis Network Group LLC has to offer is not the outstanding performance of their Techs, not the professional and highly knowledgeable expertise of their engineers, or the integrity of their sales department, it is the wonderful personal attention given to all aspects of a project that makes Genesis Network Group LLC stand ahead of the competition. We have worked on many projects over the years and in each and every instance the attention and personal service never failed me. No matter at what time of the day I called I was given outstanding service and personal attention.

Ruth B. National Check Control

About Genesis Network Group

Started in 1995, Genesis Network Group is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in New Jersey. Our team of talented IT professionals can solve your IT nightmares once and for all.

IT Buyers Guide

FREE REPORT

The New Jersey Business Owner's Guide
To IT Support Services And Fees