My System Crashed & My IT Person would Not Call Me

At the time my system crashed, I called the IT person who had installed all my equipment and they didn't return my call till 2 days later. I called several other IT companies, and no one could help us.  I called one of the other Dentist in town and they recommended I call George from Genesis. I will be forever grateful that George dropped what he was doing to come to our office and try to get us up and running again.  He stayed there for hours to figure out what happened and to try and fix our problems. I would highly recommend Genesis Network Group to monitor and back up your system.  Because had we had a backup and monitoring system, we would have eliminated our system crashing and loss of business. George was successful in recovering our hard drive. He went above and beyond to help us.  We would have had to restart over our entire database of 20 years of patient information.  Most importantly all the money we would have lost.